Before you start restructuring, remember to ask yourself the 5 W (and one H) questions (who, why, what, where, when, how)…And what better way to answer those questions than to measure! Thomas Davenport said it, « A new breed of company have dominated their fields by deploying industrial-strength analytics across a wide variety of activities. In essence, they are transforming their organizations into armies of killer apps and crunching their way to victory ». Software development is one of thos... [More]