Banks are in a battle against other banks and non-traditional financial players to win the hearts and business of customers. To be successful in this difficult environment, banks need to re-imagine the customer journey; they must understand the customer better, be able to predict their needs, and engage with them in the way the customer expects. Change inevitable and demand is growing. Key forces include:
What is common across all scenarios and drivers is data. Data is the oxygen of every banking business. The most areas enabled by Microsoft Azure data and AI solutions target Modernizing core banking systems and payments, Combating financial crime, and Delivering differentiated customer experiences.
Application Modernization
App Modernization
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Crime Prevention & Detection
The goal of combating financial crime is to protect the bank and its customers while lowering compliance costs. Banks benefit from Analytics & AI fraud detection solutions instrumented across multiple banking channels to detect payment fraud, loan fraud,and customer on boarding fraud.
Data Analytics
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Customer Experience
Experience as a strategy is focused on accelerating growth by infusing data & AI to create a customized customer experience. Banks that succeed at tailoring interactions with customers will emerge as the future leaders, growing and protecting market share.
Data & AI
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Getting on the right path means starting with an integrated digital strategy with data at the heart. This facilitates better decision-making, which in turn, delivers brilliant outcomes. Specifically, organizations need modern solutions to deliver brilliant experiences. They need systems that connect across the business to provide a complete view of what’s happening. What is unique and hard to find, is a technology partner that provides all these capabilities in-house. InCycle can not only do that, but also wants to help you achieve the next level of success. Contact us today to get started.
Our system performance and ability to react to new demands, was hurting our business. Issues we lived with for years, was solved in a few weeks
Financial Services Executive
Financial services companies benefit from the Microsoft Cloud’s world-class reliability and performance combined with security, storage, privacy, compliance, transparency and availability. InCycle is skilled at helping customers meet the needs of the banking market now and in the future.
